Troubleshooting Cisco Unified Communications Systems (TUC)

Course Code: TUC
Duration: 5 Days

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Overview

Troubleshooting Cisco Unified Communications Systems (TUC) course equips network professionals with the knowledge and skills required to troubleshoot Unified Communications Systems / solutions in Enterprise, Mid-Market, and Commercial deployments.

Prerequisites

  • CCNA
  • CIPT 1 and 2
  • QoS
  • GWGK

Delegates will learn how to

The professional will troubleshoot Unified Communications Systems / Solutions and components / products by identifying and isolating problems, recommending solutions, and implementing fixes.

Outline

Troubleshooting Cisco Unified Communications Systems (TUC) v1.0 equips network professionals with the knowledge and skills required to troubleshoot Unified Communications Systems / solutions in Enterprise, Mid-Market, and Commercial deployments. TUC teaches troubleshooting methodology, triage, resources, tools and fixes at the integrated System / Solution level, and for components (such as Cisco Unified Call Manager, Cisco Unity, videoconferencing, and infrastructure).

  • Troubleshooting Methodology
  • Analysing and Isolating Problems
  • Common Unified Communications Problems Symptoms
  • Fixing Problems
  • Services, Resources and Tools for Troubleshooting

Leads to examination

642-426 Troubleshooting Cisco Unified Communications Systems (TUC)

Leads to certification

This course is part of the following Certifications:

  • CCIE Voice (CCIEV Voice)
  • Cisco Certified Voice Professional (CCVP)

Follow on Courses

There are no follow on courses associated with this course