ITIL Foundation Bridging Course (v2 - v3)

Course Code: ITILFBR
Duration: 1 or 2 Day

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Overview

The ITIL Qualification Board has approved the use of existing ITIL version 1 and version 2 certifications for prerequisite exemption and credit use within the version 3 qualification scheme.

The bridging options exist to recognise the existing investment in ITIL certifications and eliminate the need to re-certify under the new scheme. The bridging options recognise the elements of ITIL version 2 which continue forward in version 3 and the certifications achieved prior to the release of the version 3 scheme.

Students will be awarded credit points for their existing ITIL certifications along with additional points gained for passing the relevant bridging exam. The target total of 22 points to gain the ITSM Expert Diploma remains the same.

Credit points do not expire and once gained can be used at a future date and will be applied in accordance with the rules of the qualification scheme in use at that time.

Overview

This one or two day course is designed to help those delegates having already invested in their ITIL education and who currently hold the ITIL Foundation (version 2) to progress within the new ITIL version three-examination structure.

The course will lead delegates through the changes and expansion of the concepts, processes, functions and models found in ITIL version 3 allowing them to progress seamlessly to any of the new Management or Capability Stream courses and exams.

Course includes 30-minute, multiple-choice examination.

Topics covered include:

  • An introduction to the Service Lifecycle and other new concepts
  • A high-level walk through of the 21 main processes.
  • Guidance on key differences between version 2 and version 3.
  • Preparation for the foundation bridge examination.